Terms and Conditions

The under mentioned terms and conditions of use (“Terms of Use”) of the Website (hereinafter referred to as www.Trolleybay.com) acts as an agreement made between Mascot Retail Pvt Ltd., d/b/a and t/a HooksandHinges (hereinafter referred to as “Mascot Retail Pvt Ltd.” and or “ HooksandHinges and or “Hooks&Hinges” and or “Trolleybay” and or “We” and or “Us” and or “Our”)


User(s)/Registrant(s)/Buyer(s) on the Website (hereinafter referred to as “User” and or “You” and or “Your” and or “Yourself”) for the terms and condition on which Mascot Retail Pvt Ltd. offers the User to access and or transact on the Website and the Service(s) (as described below) through the Website by way of registering and or without registering on the Website as the Registered User using the computer systems or mobile or other electronic device(s).

Please read the Terms of Use carefully before accessing to any contents or Registering on the Website. Your use of the Website and the Services and the Tools implies that You have read, understood, and agree with the Terms of Use irrespective of You register or do not register as a registered user. The Terms of Use agreement shall be legally bounding on You.

If you do not agree with these Terms and Conditions and or any Policy (including but not limited to Privacy Policy and Copyright Policy), You are humbly requested to please do not use this website.

1. General information

1.1 The Online portal or the Domain name www.trolleybay.com (hereinafter referred to as “Website”) is owned and operated by Mascot Retail Pvt Ltd., a firm incorporated under the laws of India, having its registered office at 15-D, Samad Road, Aligarh- 202001, Uttar Pradesh, India. Use of the Website is offered to You on the condition of acceptance of all the terms, conditions, and notices contained in these Terms of Use, alongwith any amendments made by Mascot Retail Pvt Ltd. at its sole discretion and posted on the Website. Mascot Retail Pvt Ltd. reserves the right, at our sole discretion, to change, add, remove, modify, delete portions or parts of these Terms of Use, at any time without any prior written notice to You.

1.2 Trolleybay agree to deliver the goods or services ordered by You only at such locations serviceable by our Logistics partner(s). However, Trolleybay shall not be liable to deliver any goods or services purchased by User(s) for delivery in locations not serviceable by our logistic partner(s) and or locations outside India.

We will only keep your data for as long as necessary to carry out our services to you or for as long as law requires us. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

You can browse our website (partially) without registering yourself or submitting your personal information, however certain processes such as purchasing a product requires registration and submitting personal information.

2. Amendment to User(s) Agreement

2.1 Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. Users are requested to please regularly visit Terms of Use to view the most current Terms of Use. It is your responsibility to review the most recent version of Terms of Use for any changes or updates. Your continued use of the Website following any changes in Terms of Use shall signify your acceptance that you have read, understood, and accept to the revised Terms of Use. As long as you agree with these Terms of Use together with Website’s Privacy Policy, we grant you a personal, non-exclusive, non-transferrable, limited privilege to use the Website. You are not allowed to assign or sub-contract any of your rights or obligations under these Terms of Use or mentioned otherwise on this Website.

3. User(s) Eligibility

3.1 The use of Our Website and Services are available only to those individuals or companies or entities who can form legally binding contracts under the applicable Indian Law i.e. Indian Contract Act, 1872.

3.2 The Website is not available to Users who are “incompetent to contract” including but not limited to minors i.e. under the age of 18 years or to any Users suspended or terminated or removed from the Trolleybay server by Trolleybay for any reason whatsoever. If you are under 18 years of age, you shall not register as a User of the Trolleybay website and shall not transact on or use the Website. As a minor if you wish to use or transact on Website, your legal guardian or parents on the Website may make such transactions.

3.3 You declare that you use the Website in Your personal capacity. If you are not the end-user and if you are using or registering as a business entity, you confirm that you have authority to bind any person or company to this User Agreement on behalf of whom you are using Our Website.

3.4 Trolleybay reserves the right to refuse access to use the Website and the Services offered at the Website to new Users or to terminate at any time access granted to existing Users without providing any reason thereof.

3.5 You shall not have more than one active account on the Website. Furthermore, you are not authorized or privileged to sell, trade, or otherwise transfer your account to anyone else.

3.6 Some of the products we sell on our website might have an age restriction placed upon them which are clearly displayed within the products definition. As it is an offence to attempt to buy an age restricted product when under the required age, by ordering such products you are confirming that you are of the required age to receive and use the product ordered. It is also an offence to attempt to purchase any such product on behalf of an underage third party. Therefore any person ordering a product for a third party certifies that the intended recipient of the order is of the appropriate age to receive and use the product ordered.

4. Services Offered by the Website

4.1 The Website is an online platform that enables online sale and purchase of branded goods and services offered by Trolleybay’ various registered merchants, or vendors, or service providers, or affiliate at either market price or at a discounted price (hereinafter referred to as “Services”.

4.2 The Services are offered to the Users will facilitate Users to use the Website through various modes such as Personal Computer, Laptop, Mobile, or other handheld devices and shall include, issue of coupons and vouchers that can be redeemed for various services from time to time. The purchase of products and services on the Website shall be ruled by “Terms of Sale” which can be found at homepage of the Website.

5. Communication

5.1 When you use the Website and or send us emails or other relevant data, information or make a contact, you understand that you are communicating with us through electronic records.

5.2 Despite Your and Your organization’s contact number(s) registered with Do Not Call or Do Not Disturb Registry, You grant Us your consent to receive communications either in the form of e-mailers, post, fax, phone calls, or any other electronic form on a frequent and as and when require basis and You do not have any objection on the same.

6. Login and Registration

6.1 When you register with Us You need to create an “account” with us and will be required to create Trolleybay ID and account password, which should be unique to this Website. The User however can use the Services through other social and electronic media’s log-in ID and password such as Facebook, Gmail, or any other email Id. All personal details you provide during your registration must be accurate, true and correct and you must notify us of any changes by contacting us via email.

6.2 When you become a Registered User, you give us your consent to record your personal and non-personal data such as your name, address, contact number, email id, your shopping history, preferences etc. in our database and authorize us to share such information with other User(s).

6.3 You are solely responsible for maintaining the confidentiality of your account and are fully responsible for all the activities that occur under your account. In order to keep your personal information safe, you should not share your password with any other person or with multiple networks. You must also ensure that You Logout and exit safely from your account each time your session ends. If you believe that any of Your User details or account details have been compromised and/or are being accessed by a third party, please contact us immediately.

6.4 You confirm that you are not imitating any other person or entity or using a false name or a name that you are not authorized to use. You are not allowed to use the Website to make any false or fraudulent orders.

6.5 If at any point of time We find that any information is not true, inaccurate, not current or incomplete, or Trolleybay has reasonable grounds that such information is not true, inaccurate, not current or incomplete, then We have rights to suspend, terminate Your account on immediate basis without giving any prior information or intimation. We are also entitled to provide the Police and/or any other regulatory or government authority who is investigating suspected illegal activities with your Personal Information and/or User.

7. Charges & Pricing

7.1 Currently Registration on the Website is free of cost for Users. However, Trolleybay reserve the right to change its Fee Policy from time to time without any prior intimation and information. When made applicable You shall be solely responsible for compliance of all applicable laws for making payments to Mascot Retail Pvt Ltd..

7.2 Trolleybay endeavors to provide you with the best possible prices on the products and services You buy from the Website. However, we do not guarantee that the price will be lowest in the city, region or geography. Prices, schemes, offers, discounts, and availability are subject to change without any prior notice. There may be circumstances in which prices of items sold online differ from those sold in trade counter but this will be due to special promotions or products not being brand new. Prices that are reduced for sales and promotional reasons are only valid for the period specified.

7.3 You will be charged the current price for buying goods from our website at the date and time you place your order. All prices are displayed on our website and are inclusive of taxes, where applicable. We reserve the right to amend prices if there is a change in the taxes.

7.4 We do our best to ensure that we provide you accurate products or services and the prices are shown correctly but very occasionally and other error(s) may occur. If this should happen, we will correct that price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you we will treat the order as cancelled and shall make the refund (if paid in advance) to your account from which the payment was made. Trolleybay shall have the right to amend such wrongly shown price.

8. Payment

8.1 You agree to use only your lawfully owned credit/debit card while availing Services on the Website and You also agree to provide correct and accurate credit/ debit card details to the Website’s approved payment gateway. By placing an order through our website you confirm that the credit/debit card being used for payment is yours. You will be solely responsible for the security, secrecy, and confidentiality of your credit/ debit card details. Trolleybay expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card. We will not disclose or share your information with any third party unless required so in relation to fraud verifications or by law, regulation or court order.

8.2 All orders are subject to payment security checks with your card issuer. Failure to pass these checks will result in Us cancelling your order and We are not obliged to inform You of the reason for the failure. However we will inform You that Your order has been cancelled. Make sure that the expiry date on the card you use to make payment is after the anticipated dispatch date. If the expiry date on Your card falls within the anticipated dispatch time then we will be unable to process your order.

9. Use of the Website

9.1 As long as you agree with these Terms of Use together with Website’s Privacy Policy, We grant you a personal, non-exclusive, non-transferrable, limited privilege to use the Website and the Services therein.

9.2 You have read, understood, and agree that your use of the Website shall strictly be governed by following:
You shall not host, display, upload, modify, publish, broadcast, transmit, link, update or share any information or item or content that:

  • You does not have any right to and belongs to another person.
  • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
  • Is misleading and might harm minors in any way or is not suitable for them.
  • Infringes anyone’s patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy.
  • Involves in illegal or unauthorized copy of anyone’s copyright.
  • Involve the sale of counterfeit or stolen items.
  • Harasses or advocates harassments of any person including but not limited to the basis of caste, creed, sex, race, religion, colour, physically challenged, disability, nationality etc.
  • Implies abusive or offensive to online community, any individual or group, or any contents that promotes nudity or other sexually explicit contents.
  • Violates any law in any respect whatsoever
  • Contains computer viruses, software viruses, source codes or any other computer code, files or programs designed to interrupt, modify, destroy, steal or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, or other computer programming routines that may damage, diminish value of, detrimentally interfere with, surreptitiously intercept or steal away any system, data or personal information.
  • Engage in transmission of “junk emails”, or unwanted mass mailing or mass emailing or “spamming”
  • Implies instruction about illegal activities such as making or buying illegal weapons, violating someone’s privacy or creating computer viruses.
  • Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
  • Imitates another person.
  • Shall not be false, inaccurate or misleading.
  • In any way threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes provocation to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
  • Shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
  • Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs (Internet Service Provider) or that of other suppliers.
  • and

  • Shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.

9.3 You shall not use any "robot", "spider", "deep-link", "page-scrapping" or any computer program, software, algorithm or methodology, automatic device or any other process such as reverse engineer, etc. to hack, acquire, copy, modify, distribute, reproduce, publish, access, or monitor any portion of the Website or any Content to obtain or attempt to obtain any information, materials, or documents through any means not purposely made available on the Website. We treat such actions as unauthorized access and reserve our right to bar any such activity and initiate legal action.

9.4 You shall ensure at all times full compliance to the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time. Further, you shall ensure compliance to all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our Services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Website qualifies as an "Antiquity" or "Art treasure" as defined in the Act ("Artwork"), you shall indicate that such Artwork is "non-exportable" and sold subject to the provisions of the Arts and Antiquities Act.

9.5 You shall not make any negative or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Hooks&Hinges, Trolleybay, Mascot Retail Pvt Ltd., trolleybay.com, that might spoil Our image or reputation or trade name or that of Our sellers.

9.6 You agree that you will not take any action that puts an unreasonable or disproportionately large load on the infrastructure of the Website or Trolleybay' systems or networks, or any systems or networks connected to Trolleybay.

9.7 You agree and acknowledge that Trolleybay.com is not the seller of the products and the services and under no condition shall Trolleybay be treated as seller for Hooksandhinges.com is only facilitating purchase of products or services by You form the vendor by providing the Services to you.

9.8 You agree that we at any time can modify, stop, amend, or discontinue all or part of the Website, charges etc required to use the Website.

10. Your Statutory Rights

10.1 Under the Consumer Protection Act, you have a right to cancel your order for any item purchased on this Website and receive a full refund. This does not apply to items, which are personalized or made to your specification. To cancel, you can email us by filling out a contact us form within 14 calendar of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. For more details please visit our Cancellation and Returns section.

*Working days are Monday – Friday, excluding National Holidays.

11. Privacy

11.1 Your privacy is very important for us. We clearly understand that you and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers or servers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at our homepage under Privacy Policy section. If you object to Your Information being transferred or used in this way please do not use Website.

11.2 We and Our affiliates will use / share / analyse / sell / transfer / license all or part of Your personal information with another business entity if We (or Our assets) plan to merge with or are acquired by that business entity, or re-organize, amalgamate, restructure business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once You provide Your information to us, You provide such information to Us and Our affiliate and We and Our affiliate may use such information to provide You various services with respect to Your transaction whether such transaction are conducted on www.trolleybay.com or with third party merchant's website.

12. Intellectual Property Rights

12.1 You are not allowed to reproduce, copy, republish, post, display, alter or distribute any contents of www.trolleybay.com, including storing it on a server or any other storage device that is connected to a network. You are also not allowed to retrieve, reproduce, alter, download copy or distribute any extracts from www.trolleybay.com site for commercial use. No license is granted to you in these Terms and Conditions to use any trademark of www.trolleybay.com unless you have prior written consent from us. You are not allowed to create a link to this website without prior written consent from Mascot Retail Pvt Ltd.

12.2 The trademarks, logos and service marks displayed on the Website are the property of Trolleybay or their affiliates or their vendors or respective third parties. You are not permitted to use any such trademarks, logos or service marks without prior written consent of Trolleybay, their affiliate, or their vendors that may own such trademarks, logos or service marks.

12.3 Mascot Retail Pvt Ltd. owns all intellectual property rights into the trade name "Trolleybay" or “HooksandHinges”, and the Website, including, without limitation, any and all rights including but not limited to broadcasting rights, displaying rights, selling rights, reproducing rights, communicating rights etc., title and interest in and to copyright whether registered or not, patents including rights of filing patents, trademarks, utility models, designs, related rights, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. Further, all those Intellectual Property rights arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of Mascot Retail Pvt Ltd. as the owner of such domain name.

13. Content Posted on Website

The Website makes available from external sources several “Third Party content” such as text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork and several “Third Party Information” such as, product catalogues, lists of authorized dealers, advertisements including videos, images and photographs of the products. Similar Third Party Content would also be available to you on the email received by you from Trolleybay. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to you is obtained from sources believed to be reliable as Trolleybay has no control over third party user generated content as Trolleybay is merely an intermediary for the purposes of these Terms of Use. Trolleybay does not provide any guarantee with respect to any the Third Party Content and Trolleybay shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.

14. Disclaimer of Warranties & Liability

14.1 The Website, Services, and all the materials and products including but not limited to software, made available on the Website are made available by the Trolleybay on “As in”, “When is”, “Where is”, and “As available” basis without any guarantee or warranty of any kind, express or implied except otherwise specified in writing. Without prejudice to the above, Trolleybay makes no warranty that i.) The Website including the products and Services will be constantly made available for your use or will be uninterrupted, secure or error free or will meet your requirements; ii.) The information, data, product or service made available on this Website is complete, accurate, true, reliable, and not-misleading; iii.) The Quality of the Website, Services, Products or other materials will meet your expectations; IV.) Any errors, omissions, or defects in the Website, Services or products will be corrected; v.) Any Advice, information, or communication, whether made orally or in writing with Trolleybay shall create any warranty not expressly stated in Terms of Use. Further, Trolleybay shall not be held responsible for non-availability of the Website during periodic repair and maintenance operations, for the introduction of new facilities or Services, server downtime, or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond our control. Trolleybay shall also not be liable for the delay or inability to use the Website due to failure of any functionalities, or for any information, software, products, and related graphics whether based on contract, negligence etc.

14.2 We try to keep the Website content accurate, up to date and error free but cannot guarantee or Warranty that errors will be corrected or that the site, information, Contents, Materials, Products, software’s, or services made available to You through the Website or through servers, or electronic communication sent from Us is free of bugs or viruses or Trojans or any other harmful components. We will not be held responsible for any material or content that is lost when uploading or transmitting through Our Website. The User agrees and understands that any information, material or data downloaded or obtained through the Website by any other medium or source is done entirely at your own risk and discretion. You shall be solely responsible for any damage to your computer systems or loss of data that might result from the download of such material or data.

14.3 Trolleybay will have no liability to any of the User content(s) arising under Intellectual Property Rights, Privacy, Publicity or any other laws. Trolleybay also discharge all liabilities with repect to the misuse, loss, modification or unavailability of any of the User Content(s). We are not responsible for other websites or services that are linked to www.trolleybay.com and if you choose to access a website or service through www.trolleybay.com it is your responsibility to read and act in accordance with their respective Terms and Conditions.

14.4 Trolleybay will not be liable for any loss that you may incur as a consequence of unauthorized use or access of your account or account information in connection with the Website or any Services or materials, either without or within your knowledge. Trolleybay is also not responsible for any typographical error leading to an invalid coupon. Trolleybay accept no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or that of third parties.

14.5 All the Products or services sold on the Website are governed by different state laws. If in case the Seller is unable to deliver such products or services due to repercussions of different state laws, Seller in that case will return or will give the credit for the amount received (if any) in advance by the Seller from the sale of such products or services not delivered to You.

14.6 Trolleybay shall not be liable for any Third Party Content or for any Third Party Products or Services. The advertisement made available on e-mail or Website or through any other media is with respect to Third Party Website, Products, Services and is according to information provided by the Third Party and is provided to You for information only.

15. Indemnifications and Limitation of Liability

15.1 You shall indemnify and hold harmless Trolleybay, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, vendors, suppliers, partners, and employees, from and against any and all losses, liabilities, claim or demand, damages, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. Further, you also indemnify and hold us harmless for any special, direct or indirect, incidental, consequential or punitive damages including those resulting from loss of use, data or profits.

15.2 Nothing contrary to above, In the event that if we are held responsible for any loss or damage in regards to a product, Our aggregate liability under this Terms of Use or otherwise shall be limited to the refund of the money paid by You for any voucher or product or service.

15.3 If any claim is made by any third party that Your use of the Website site is defamatory, offensive or abusive, of an obscene or pornographic nature, is illegal or constitutes a breach of any applicable law, regulation or code of practice, or if Your use of the Website infringes that third party’s copyright or intellectual property then you agree to fully indemnify us against all losses, liabilities, costs and expenses suffered or incurred by Us and all damages awarded against Us by a court of competent jurisdiction.

15.4 Any reviews on products or Services posted on the Website are the expression of opinions by different User(s) and do not represent the views of Trolleybay. We reserve the right to refuse any reviews or remove any posted reviews from Our Website at any time and for any reason. Under any circumstance, we will not be held liable for any decision that you might have taken on the basis of such reviews.

15.5 We will not be held liable for any delay or failure to deliver or perform any obligation that is specified in these Terms of Use including but not limited to the reason for delay or failure is due to circumstances beyond our reasonable control.

15.6 We try our utmost to keep your details and payment secure. However, we are not responsible for any unauthorized access to any details provided by you. User(s) are solely responsible and liable for the safety and secrecy of personal and non-personal information.

15.7 The dimensions, product descriptions, product images, displayed on Our Website are only approximate and may not match with physical product but we do try our best to make sure they are as accurate as possible. The product descriptions shown on Our Website are correct to the best of our knowledge, however if you find that there is a mistake in the description, we may amend it upon information and verification with immediate effect. We however, will not be liable for all loss that you may have incurred due to such incorrect information or description. The product images displayed on Our Website is a fair reflection of the physical products. However, we cannot guarantee that the appearance and colors of the products shown is an exact replica to the appearance and colors of the actual product itself. Accessories shown along with the product may or may not be a part of actual products. Similarly, the category images contained on Our Website are for display purposes only and we do not necessarily sell the products that feature within them. We reserve the right to adjust prices, offers, specifications, pictures, and description of goods before you order.

15.8 Contents and Materials on the Website are only appropriate and available for use in locations within India and accessing the site from territories where its contents are illegal or unlawful is strictly prohibited. If You access the Website from locations outside India where its contents are illegal or unlawful then You do so at Your Own risk and are solely responsible for the consequences. All products on Our Website are sold for domestic use only; if you purchase these products for business use you will not be entitled to the benefit of the warranties which usually apply by the respective Third partie(s).

15.9 A person who is not a party to these Terms of Use shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any provision of Terms of Use unless otherwise stated in the appropriate law. We are not liable for any breach of these terms and conditions by you or any other liabilities relating to your use of this website, or the use by any other person accessing the website using your shopping account and/or Your personal information. If you breach these terms and conditions Trolleybay reserves the right within a reasonable period to pursue its rights and remedies against you but if it waives the right to do so it may take action in any future situation where you are in breach. Further, if a section of these terms and conditions is held to be invalid or unenforceable by the applicable authority or does not conform with the appropriate law, it does not affect the validity or enforceability of any other sections of these terms and conditions.

16. Applicable Law

16.1 The laws of India shall govern all transactions including Terms of Use, contents etc. entered into between User and Trolleybay and any disagreement will be resolved solely in the courts of India.

16.2 You agree that all disputes, differences, and claims arising under or in connection with the use of the Website, the Terms of Use or any other transaction entered into on or through the Website shall be subject to exclusive jurisdiction of the courts of Aligarh, Uttar Pradesh, India and you hereby grant your consent and accept the jurisdiction of such courts.

16.3 Mascot Retail Pvt Ltd. shall have general lien on all goods and services for the money due between the User(s) or that of between User and that of Trolleybay during utilization/ exchange/ sale/ purchase on the Website.

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