Please contact our Trolleybay team by filling out Contact Us form. Please provide your transaction details and we look into the matter immediately for you.
Usually such entries are parked in your bank’s pooling account. You are also requested to please contact your branch. Don’t worry, if the money has reached us we will notify you or refund you accordingly.
Yes all our customers can use the net banking features to make payments for their orders if you don’t have a Credit or Debit card or if you don’t want to use the Cash on Delivery feature.
You can now use mutiple payment options to make payments for your orders
Currently Cash on delivery option is not available on all the products. To know which products are available with cash on delivery option, please go to the product page and there should be cash on delivery icon shown next to the product if available.
While checking out, you can choose Pay by Cash on delivery option when prompted to choose the payment option. However please note, Cash on Delivery option can only be selected for maximum order value of Rs.50, 000/-
Unfortunately we do not accept cheques in advance or at delivery. It would be advisable to keep the money ready (cash in hand) when the delivery is expected.
No, they are absolutely no hidden charges that we will charge from you. The prices and the other charges mentioned on the website are the full and final prices that will be charged from you.
You can save as many cards as you like on our website.
Your card details are 100% safe with us. We save basic information of your card and transactions cannot be made with this basic information. However card details can be saved only after one succesful completion of your order.
While saving your card details on our website, we store only the card number, the cardholder name and the card expiry date. We donot store the 3 digit CVV number or your personal 3D secure password. Even for a saved card, you only need to enter your CVV number for each and every transaction to ensure you have the control of your card and thereby your security is not broken.
If you are shopping frequent with us, the overall shopping experience will become faster. Saving your card online will save you from the hassle of re-entering your card details every time you buy a product from Trolleybay. You just need to select an option of saved card and the details will automatically fill in the relevant cells. Thereafter, you enter your CVV code or 3D secure password and make payment.
We're available 24 hours a day.
Shopping on TrolleyBay.com
TrolleyBay's vision is to become India's leading digital e-Commerce marketplace
by providing quality experiences for both buyers and sellers together with providing
quality products at the most economical price. In December 2014, TrolleyBay was
launched as a new online marketplace, with the widest assortment of products across
diversified categories including products from thousands of regional, national,
and international brands and retailers. With millions of users and thousands of
sellers, TrolleyBay is the online shopping destination for internet users across
the country, delivering to 4000+ cities and towns in India. Today TrolleyBay is
growing rapidly with the addition of sellers and interested customers everyday.
Safe Shopping Experience
We at TrolleyBay understand that your personal information such as bank detail,
credit card or debit card etc are of utmost importance and thus all of your online
transaction whether it is through Net Banking, credit card or debit card etc., are
safe and secure. If you are still anxious about paying for your purchase online,
you can opt for Cash On Delivery (COD) option.
Shop using our App
You can also shop products available on our Website using your Smart Phone or Tablets.
Kindly go to Google Play Store or Apple App Store and download the TrolleyBay App
on your Smart Phone or Tablet and enjoy shopping on the go.